Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. Please note, we only delete personal data on the request of the individual. If this is the case, it will be clearly stated on your voucher. No charge will be made for amending your booking before the start of your rental. Wisecars is an online car rental broker offering: - Car rental deal comparison - Customer support - Car rental coverages for Wisecars bookings. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. Some car rental companies offer the Meet and Greet service at airports (meaning they do not have a counter at the airport and will deliver the car to the airport for the customer). Debit cards are accepted under the Supplier's conditions. Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. a ha sak crows; manchester giants player salary; how to report copyright infringement to bighit damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. They know they are wrong and yet they cannot be honourable and refund me the cash they stole through underlying tactics. Kushal Patel. Do you agree with Wisecars's TrustScore? An additional fee may apply and this will be paid at the rental counter (unless specified otherwise on the Wisecars voucher). If you haven't started your trip yet, you can change your drop-off time by amending your booking. Dear Chris,Thank you for contacting us again! A few days later, my flight time was changed. Create a ticket support@wisecars.com (646) 813-0129 +44 20 4571 5774 +33 1 78 96 87 13 +39 049 784 7864 (646) 813-0129 +34 932 71 68 06 +48 12 211 32 51 United States of America 405 El Camino Real, Box 606 Menlo Park, CA 94025 Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. This way, you could remove all your private data from the Internet by using these steps. Emilio in the car pick-up area was especially helpful - thanks Emilio. We also ensure all reviews are published without moderation. I will point out no damage or claims were needed! Date of experience: 27 March 2018. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. Rachel from Wisecars. Read more from https://www.wisecars.com/en-us/reviews. My most sincere apologies for the trouble this is causing.Regards,Rachel from Wisecars. sydney swans goal scorers; 75560197331a538390a79284e851fe0a1f4 2023 ford maverick forum Ease of booking and finding a much cheaper rental was a definite PLUS! Please reach out to support@wisecars.com for assistance.Regards.Rachel from Wisecars. If you cannot take them with you when you go to pick up the car, you need to take them back to the counter later on and add them as additional drivers. Reviewers satisfied with Wisecars most frequently mention customer service, and rental process. Worldwide distribution. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. All rights reserved. Hello!Thank you for the kind message.We're more than happy to hear that you were pleased with the interaction with one of our agents. Stay away! Wisecars customer services totally uncaring and unsympathetic. The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. There might be differences based on offers. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. In such a case, unless the rental has been canceled in advance, the customer will not be entitled to a refund. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. I sent an email updating my flight information and times. A common issue that many vacationers face abroad is unfair fuel policies in car rental. Please read the following to know what is included/excluded in our coverage offers. Wisecars Protection Package ensures that you are protected should anything go wrong. If you're 65 or older, you may have to pay a senior driver fee. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you do not return the car with a full tank of fuel, you may be charged a refuelling fee and for the missing fuel at an inflated rate. All rate information is pulled from a variety of third-party booking sites, including WiseCars, Travelocity, and HolidayCars.com. If you have already provided us with your flight details, the car rental company will be able to track your flight. Were sorry to hear that you had a bad experience and we appreciate you bringing this matter to our attention. Killer feature: They will notify you when your personal info is leaked online. Anyone can write a Trustpilot review. I was looking for an affordable long term car rental. Formule de protection de Wisecars (rserve aux rsidents des Etats-Unis louant une voiture aux Etats-Unis) La formule de protection de Wisecars garantit votre protection en cas de problme. 00 for a booking that I cancelled a month in advance is just a shady policy!!! Categories . you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. Please note, making a new booking may result in the change of the Car Rental Company. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. how long does royal mail tracked 48 take. your rental cars pick-up and drop-off documents that clearly show the damages subject to the charge by the car rental company; proof of repair costs from the car rental company; evidence of payments deducted from your payment card by the car rental company; an accident report form from the car rental company; you fail to turn up at the agreed time and date, and/or fail to provide all the necessary documentation; you fail to provide a credit card or any other required documents in the name of the main driver with enough available funds on it to satisfy the security deposit requirements. I booked a car through their website for an airport pick-up. As with any amendments, just scroll down to the bottom of this page and create a support ticket. American Express is NOT accepted. Wise Car RentalSTAY AWAY. When you come to pick up your rental car, please make sure to take with you: Please note that only a full licence held for a minimum of 1 year with no endorsements will be accepted. In such circumstances, we will cancel your booking with no liability whatsoever. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Best price for renting a car at Phoenix International Airport. I rejected all optional extras. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. 2023 Wisecars. We use dedicated people and clever technology to safeguard our platform. I would like to clarify that adding Roadside Assistance and Tolls is not mandatory.Unfortunately, we are unable to refund you for any extras accepted by you at the counter. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices, or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. Thanks for your help (0) (0) Report Please read the following to know what is included/excluded in our coverage offers. I was told by wise cars you signed the agreement and that I have to take it up with fox! Thank you! When you return your car, the car rental company will check it, and charge you for any damages. Please contact us through support@wisecars.com for an update.My most sincere apologies.Regards,Rachel from Wisecars. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Some car rental companies may also require an International Driving Permit if you're renting outside your country of residence. As long as you read all of the terms and conditions, and abide by them, you will have a seamless experience. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Powered by, We use cookies to give you the best experience. poochon puppies for sale in nebraska; Tags . Please inform the car rental company straight away if your rental car gets damaged. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Overview Wisecars has a rating of 3.48 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Easy, links to all required info pertaining to rental. If your plans change in advance, you can bring your pick-up time forward by amending your booking. Car rental terms are based on the offers and differ from one another - please make sure you've read the terms and conditions. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If you return your car later than agreed, the car rental company will likely charge you a late return penalty fee. Hier wre Platz fr Eure Musikgruppe Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. Replies to negative reviews in < 24 hours. Failure to comply with the correct procedure will result in your protection coverage becoming invalid. No refund will be made if the damage/accident occurred due to the violation of local traffic rules, breach of the rental agreement, or if any of the third parties involved refuse the settlement of the claim. ice sculptures holland mi 2021. can i uninstall microsoft visual c++ 2013 redistributable; deep fried japanese food crossword They said it says credit card and since the wife did not follow those instructions they consider it a no show and therefore NO REFUND.This is classic Rip-Off 101 and I hope the feds or BBB brings legal action to help vulnerable consumers or shut this company down. We can imagine how stressful this situation was for you and I apologize for any inconvenience caused.After checking your reservation, I can see that our management has taken over your case as this is a difficult situation. Within 20 minutes I had them.Great service ! All related documentation must be kept if an insurance claim is submitted. Cancellation Protection can be purchased only at the time of booking and is not refundable. Great job guys!!! Highle recomended!! Wisecars tipFollow these simple rules and you will end up paying only for the fuel that you have used. It is entirely up to the Car Rental Company whether they decide to do so or not. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Manage bookings effortlessly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Find out how we combat fake reviews. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Several positive reviews for Wisecars have been found on various review sites. Here's a great travel tip that gets me out of trouble in these situations: Book the car for 7, 10, or 14 days. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Dominic was very helpful and was able to find us a car at a reasonable rate for the destination of our choice. View customer complaints of Wisecars, BBB helps resolve disputes with the services or products a business provides. Easy to find, book and pay. Check out what 12,961 people have written so far, and share your own experience. I'm glad Joanna was able to assist you and resolve this issue in a favorable way for both of us.Have a nice day!Kind regards,Rachel from Wisecars. Hello!Thank you for your amazing feedback!We're more than happy to hear you will book again with us in the future, we really appreciate your business.Have a nice day!Kind regards,Rachel from Wisecars. susan mcdonald attorney zanesville; scrub top pattern spotlight Open menu. If that's the case, our team will investigate the situation and you will be refunded the extra charge.Unfortunately, it is hard to comment on this situation as I could not find your booking. Dear Mark,Thank you for reaching out to us. See the full list of exclusions under section Deductible Protection Products will not cover. Josep immediately understood and sent it by email within a minute of our conversation. Im very sorry to hear that you had a bad experience. Took out Excess Protection cover and had to make claim. Salutations, Rachel de Wisecars. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. An agent has opened a case through support@wisecars.com in order to investigate this issue with the car rental company.We will get back to you as soon as we have a clarification. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. Were sorry for the inconvenience and well do everything we can to fix the issue.We try to make the rental conditions as clear as possible during the booking process so we can avoid misunderstandings at the pick-up. . Minimum age requirements on larger cars may also be higher at some locations. All cancellations outside of the aforementioned timeframes will not be refunded. Only the main driver is allowed to drive the rental vehicle, but any number of additional drivers can be added to your booking. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. The car rental company will charge you for the additional driver for the whole time that you have the car. Do you agree with Wisecars's 4-star rating? DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed.