Los Angeles ultimate Seafood + Prime Rib Buffet located inside the Hilton Los Angeles/Universal City hotel. We look forward to serving you in the future. 4-star family-friendly hotel near Universal Studios Florida. Food. If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. Your feedback is valuable for our improvement. Super friendly from check in to restaurant team, We planned on taking the shuttle to city walk but opted to eat on site at lobby bar to avoid crowds Did not disappoint! Brightly-colored, Impressionist-style artwork adds needed pops of color. From our full-service spa and salon to our spacious, state-of-the-art fitness center, weve got what you need for a truly unforgettable experience. Wish they were Alaskan King Crablegs tho. Tito's Poolside Peach Tea 13 Tito's Handmade Vodka Sweet Tea or Unsweetened Tea Peach Schnapps Summer Tonic 14 Tito's Handmade Vodka St~Germain Elderflower Liqueur Fresh Lime Juice | Tonic | Cucumber Slice Strawberry Basil Lemonade 13 Citron Vodka | Muddled Basil | Strawberry Pure Lemonade Top Shelf Margarita 18 555 Universal Hollywood Dr, Universal City, CA 91608, $12 self-parking $16 Valet parking (for non-hotel guests). Get a corner suite. We had asked another waiter working at another table for our waters, our juice and our champagne. The hotel also runs shuttles to Los Angeles International Airport (LAX) and Burbank Airport, both for an additional fee and with a reservation for those who prefer to go carless. Mexican Fruit $17. We will provide contact information in the event you would like to speak with someone in our management team. depending on how many people stay in the room. * Limited availability over select dates. The Coffee Corner serves espresso drinks along with to-go items like sandwiches and salads. Nothing like last year. For lighter fare (and blended tropical drinks for mom and dad), a bar is available near the pool. This is really frustrating when trying to plan trips and planning meals for families. Features are a major draw, with a lovely outdoor pool area with private cabanas, a beautiful restaurant, a fitness center, and a free Universal shuttle, but Wi-Fi is free only for Hilton Honors members, and breakfast costs extra. We are sorry that we did not meet your expectations during your last visit. Corner King rooms are 335 square feet and have two sets of windows in addition to a seating area in the corner. Ground floor pool view rooms open up directly to the pool area. It seems like new management there than in the past. Easy freeway access, means that it can be a good base for a Los Angeles vacation. Our current menus can be found on OpenTable and website. You should receive and DM with our contact information. Breakfast: 7:00 am 10:45 amLunch: 12:00 pm 1:45 pmDinner: 4:00 pm 9:45 pm, Global Privacy Statement | Do Not Sell My Information | Modern Slavery and Human Trafficking | Personal Data Requests | Cookies Statement | Site Usage Agreement| Ad Choices. Hilton Los Angeles / Universal City Features, 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001. Our price and item availability changed due to price market conditions. After check out, we were lucky that valet parking asked if we wanted both vehicles brought up - this was odd as we only had one vehicle. It takes about 10 minutes or so to reach the entrance (part of the walk is uphill, but not too strenuous). I was led to believe it was the Christmas DINNER when I made my plans. Food was delicious. This elevated sports pub experience features a creative, seasonal menu and offers a high-energy environment. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Extended Stay America Hotels in Los Angeles, Preferred Hotels & Resorts in Los Angeles, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near (LAX) Los Angeles Intl Airport, Hotels near (LGB) Long Beach Municipal Airport, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA, I am staying at this hotel with my children in September. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, when I made the reservations online I noted that it was my birthday. For a more exclusive experience, book a private shaded cabana. Sit back and relax with a citrus sangria or a signature Tropics cocktail. We hope you will visit us again soon. All come with flat-screen TVs, mini-fridges, coffeemakers, and robes. Sun 11:00 am1:30 pm Ill never go back, dont waste your time or money. Our server helped celebrate a bday with live music and cake. Cafe Sierra at Hilton Universal CityResponded on January 19, 2023We are very sorry that we did not meet your expectations. Overall food quality is good. We are glad that our front desk team went above and beyond to rectify the issues you had. The buffet is expensive compared to the food quality. When youre hungry after a swim, Poolside Lounge offers up a Cajun menu and, of course, plenty of festive drinks to pair with it. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This is definitely a place I will come back over again. My main problem was when I went online the meal showed has $100 but I was charged $139 there was no way to contact the restaurant or find the price online nor did your reservation service provide the price. We appreciate your feedback as it helps us to identify areas for improvement. Featuring high quality and locally sourced selections of seafood paired with a multi-cultural feast inspired by flavors from around the world. We do apologize for the inconsistency you experienced regarding the the lobster. What are some of the property amenities at Hilton Los Angeles / Universal City? Cafe Sierra at Hilton Universal CityResponded on April 4, 2023Adrienne, We are glad you enjoyed your stay and look forward to hosting you in the future. Service was spotty. INDEPENDENT AFFILIATE, CADENCE TRAVEL The servers were excellent. Best time to hit the pool is early morning or late afternoon. We apologize for the negative experience with the oyster freshness. For some rest and relaxation, visit the hot tub. Also, Cafe Sierra in the lobby atrium serves breakfast. While there is a complimentary shuttle, you can walk to the theme park entrance in a matter of minutes. We look forward to welcoming you back! Signature menu items include Mushroom Risotto, Florentine Chicken and Cioppino. The DoubleTree by Hilton at the Entrance to Universal Orlando is one of the closest off-site hotels to the Universal Orlando Resort. We appreciate your feedback as we continue to review our pricing accordingly. Escape the ordinary, as Hilton Orlando invites you to experience the worlds Largest (and Tallest) Escape Room Experience. My daughter particularly liked chilling out on the sofa seating area against the wall. We appreciate your feedback as we continue to review our pricing accordingly. Float the lazy river, plunge down the waterslide, lounge in the pools, or relax in the cabanaswhichever speaks to you. I hold Gold status with Marriott Bonvoy (SPG, at the time of our stay) and was not granted the upgrade but they did remember to place complimentary water in the room which was much appreciated. Guests enjoy the 600 square feet of space and Club lounge access. Stopped at Cafe Sierra for brunch and then to the bar for libations. In order to provide the highest quality seafood & prime rib buffet in Los Angeles our price has increased due to market conditions and some items during our reopening. The. I enjoyed the food. We had a wonderful experience at the Hilton, Universal City. Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay. Thank you for taking a moment to rate your experience. Though the location basically underneath the 101 Freeway might not look appealing at first glance, the hotel is soundproofed and only a five-minute walk to the intersection of Hollywood and Vine. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are glad that you enjoyed your visit and thank you for your kind words. The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. The lamb was overcooked (usually served medium rare) and there was too few vegetables. Hilton offered limited transportation to and from Universal and Sea World. Notable Amenities Babysitting and shoe shine services, business center, catering service, conference facilities, fitness center Pros and Cons Pros Heated pool Brunch Our 24-hour gourmet marketplace that specializes in all things comforting and freshly made. Thank you for highlighting our team. However, during a recent stay, we were pleasantly surprised by the old Hollywood decor throughout, the quality of our room, and delicious in-room dining. Memorabilia, celebrity photos and reminders of Hollywoods Golden Age are sprinkled throughout the hotel. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. . We had a view of Hogwarts and the pool area! Executive suites come with either a king bed or two double beds. Thank you for providing feedback on your recent experience. I been coming to Cafe Sierra for almost two decades. There are no resort fees or parking fees. Please see our partners for more details. accordance with these terms and conditions. We are glad that our staff was able to turn your experience into a positive one after the issue you experienced with your reservation. Larger Corner rooms include queen sleeper sofas, and Suites have more attractive, contemporary decor. Work off your theme park treats at the hotels modest fitness center with free weights, cardio equipment, and strength training equipment. Therefore, should an individual not comply with Went to celebrate a birthday and ended up finding a FABULOUS brunch spot. Thank you for taking the time to review your visit. The Atrium Lounge offers beverages and snacks as well as live piano music each evening. waiting staffs were very attentive thru out; thanks. We appreciate your kind words and look forward to serving you in the future! He was so welcoming and helpful. Oyster was frozen not fresh. Arty, We are glad you enjoyed dining with us. Outside of breakfast, it's known for weekend seafood buffets and for offering a mix of Chinese and Western cuisines. Hotel has the right to remove you from the premise if outside food or drinks are found. Thank you for taking the time to leave us a review. For $95 + I expected more than that! Have a Hollywood wedding in the 16,000 sq. There's a restaurant on site, as well as a coffee shop/cafe. How long it takes to arrive at any of these places depends on the famous LA traffic that youll likely encounter wherever you stay. The food was not hot, not even warm. We will provide contact information in the event you would like to speak with someone in our management team. Whether youre looking for a laidback meal, a caffeine break, a tasty snack, or a Bahamian drink, theres a venue designed just for you. It feels a bit more up-to-date, and I like the old Hollywood glamour vibe throughout the hotel. This centrally located lobby bar is the ideal gathering spot for gathering with colleagues or reconnecting with friends, while overlooking our tropical oasis resort area. Hilton Universal City has a couple of nice rooms for families with king beds and sofa beds. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Clyde, Take a dip in the sparkling heated outdoor pool. We look forward to serving you in the future. 15308 people are looking at this pass right now. Does Hilton Los Angeles / Universal City have airport transportation? You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Sit back and enjoy the flavors of the island. of any kind, including, but not limited to: Birthday Parties, Slumber Parties, Bachelor/Bachelorette Experience casual, poolside dining at Beech, known for its decidedly upbeat atmosphere with free-flowing mojitos and tropically inspired beverages. We look forward to serving you in the future. These rooms have king beds and are 325 square feet. Prices are the average nightly price provided by our partners and may not include all taxes and fees. SNACK on pastries, sandwiches, pizzas and sides made from scratch in our kitchen daily with the freshest ingredients from local purveyors, cage-free eggs, and responsibly sourced products. Learn More The Lobby Bar Learn More Monkey Business Jackets are not required. This review would have been 5 stars if they had better security measures in place so that a random person couldn't come along and cancel my reservation. We are sorry to read about your negative experience. Loved every single song he played, Even though Seafd and Prime Rib prices went up. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Thank you for taking the time to review your visit. Hilton Universal City. The service is also not as attentive as in the past. For a more exclusive experience, book a private shaded cabana. Beds are extremely comfortable and despite its location close to the freeway, noise in our room wasnt an issue. Keep up-to-date with work at any time in the 24-hour business center. We are glad you enjoyed dining with us. A popular destination for corporate, families, and leisure as well as meetings and events. Thank you for highlighting our amazing team in your review. Thank you for highlighting our amazing team in your review. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. Our price has increased due to market conditions. Does Hilton Los Angeles / Universal City offer any business services? We appreciate your feedback as it helps us to identify areas for improvement. We are saddened to see the 3-star rating. She made sure I had the correct. Our room was perfect! The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. We will share this with our team to let them know how we are doing. I wish we could remember his name (Julio?). and wellbeing of all guests visiting our hotel. Please be assured that this is unlikely of our restaurant. We are glad you enjoyed your visit and look forward to serving you in the future! Enjoy attentive service from Tropics poolside or in your private cabana. Located on Lobby Level, In the Mix is the Art Deco-inspired lounge and bar with an eclectic food menu. Rates can spike at times; travelers looking for a budget stay nearby can consider Nite Inn at Universal City. We look forward to serving you in the future. The staff did sing Happy Birthday the other tables who were celebrating but not me. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Yesterday there were no Eggs Benedict, pretty much a brunch staple. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Make sure you connect with us via Instagram @cafesierrahilton or through our website cafesierrahilton dot c o m for the most up to date information. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Please accept our apologies for the inconveniences you experienced. Excellent Service; I have been a returning customer since 1994! Great customer service. Hotel staff were friendly and overall after this checkin hiccup I had a great stay. Claim your listing for free to respond to reviews, update your profile and much more. First, she placed as at a table meant for 6 people. The Atrium Lounge offers beverages and snacks as well as live piano music each evening. Hilton Universal City Hotel does not accept reservations on the premises for parties SIP on the finest freshly ground Espressos and Coffees and gourmet, whole-leaf teas. Pool Hours: Daily 11 a.m.-4 p.m. As part of our sustainable initiatives, Davids Club Bar & Grill is now anOcean Friendly Restaurant! It has several free cabanas and a 17-person whirlpool, too. Great Location, Great Stay - Mistakes happen, No one likes mistakes but they happen. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are very sorry to hear about your negative experience. Which popular attractions are close to Hilton Los Angeles / Universal City? As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. There are open common areas with trendy furniture, a pool and hot tub, simple but modern rooms, garden space,, 555 Universal Hollywood Drive, Los Angeles, California 91608-1001, United States. This adults-only venue is located at the fifth-floor rooftop infinity pool. Cabanas can be cancelled by 10:00am PT on the day before your booked date. An intimate Italian caf, featuring items such as fresh paninis, assorted homemade gelato, Starbucks coffee drinks, and gourmet pizza. Anap, Eve, Thank you for highlighting our amazing team in your review. We are sorry to hear that your recent experience at our restaurant was not up to our usual standards. Take a dip in the sparkling heated outdoor pool. Massive in size with 2 double beds, but the most amazing part was the view! Dress Code: Business casual. Thank you for highlighting our amazing team in your review. Cafe Sierra at Hilton Universal CityResponded on February 13, 2023Mikey, Although, we gave a decent tip. We take customer feedback seriously and strive to provide the best possible dining experience for all of our guests. Weve just never used it during our stays. Thank you for sharing a review of your recent experience. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. The seafood was excellent , the desserts were amazing. For wellness, the heated outdoor pool is spacious and surrounded by beautiful landscaping. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023Thank you for highlighting our amazing team in your review. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are glad you enjoyed dining with us. Read all questions about the pool (10) Read all Q&A (211) Featured pool amenities Outdoor pool A nice outdoor pool and hotel tub. Collared shirts or resort wear. Food was okay. All Rights Reserved. Thank you for the feedback as it will help us improve future guests' experiences. Only a straightforward 10 minute walk to the park. The service and food was next level!!!! Thank you for taking the time to bring this to our attention. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge). Caf Sierra, just off the lobby, was also renovated and is a highlight of the hotel, housed in a spectacular, polished steel and glass atrium. As an Amazon Associate I earn from qualifying purchases. The Californias is the all-day dining venue with a buffet breakfast. Amazing customer service, everyone went above and beyond to make us feel welcomed, i would definitely want to return to this place, everything is super comfortable, from the room to the pool, but the highlight was the employees, they always smile and listen, very happy with the experience, i highly recommend this hotel. Thank you for taking the time to review your stay. little gem lettuce, croutons, shaved parmesan. Staples Center and other destinations in downtown Los Angeles take about 20 minutes by car, while Venice Beach is a 40-minute drive. We stayed one night basically because of its proximity to Universal Studios and included breakfast in the rate. I prefer the room decor at Sheraton Universal Hotel. Temperature-controlled swimming pools. The perfect daycation awaits at Hilton Universal City! When previously (year ago) was maybe $80! Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. Fiorenzo. Enjoy delicious culinary options in the privacy of your room. Enjoy a meal at the two onsite restaurants. We are glad you enjoyed dining with us. Valet and self-parking are available, but it's a bit pricey. From fine dining to casual grab-and-go flare, theres a flavor for every craving. Enjoy light bites and tangy libations as you lounge in poolside bliss. In this review Ill go over room choices, onsite amenities, dining, and how to book. Thank you for providing feedback on your recent visit. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. Our price has increased due to market conditions. Enjoy indoor and outdoor seating, fire pits, and watching your favorite sports team on the two large, 12-foot sport screens. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. As the day you have been dreaming of draws near, we will help turn the vision of your ceremony and reception into reality. Global Privacy Statement | Do Not Sell My Information | Modern Slavery and Human Trafficking | Personal Data Requests | Cookies Statement | Site Usage Agreement| Ad Choices. It is in the interest of everyone at our property to comply We appreciate your feedback as we continue to review our pricing accordingly. We hope to see you again soon! On top of that, there is no longer fish maw soup which I loved as well as no taco station! Food was delicious. Open daily Breakfast 7 am - 11 am Lunch 12 pm - 2 pm Dinner 4 pm - Late Tropics Pool Bar & Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. We are glad to hear you enjoyed your visit and thank you for highlighting our wonderful staff. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Keep up-to-date with work at any time in the 24-hour business center. Enjoy a Bahama Mama and savor a delicious Bahamian inspired meal with tropical views in every direction, at our Beach Club 360. A full coverage cabana with: sofa, two chairs, coffee table, and flat screen TV. From fine dining to casual grab-and-go flare, there's a flavor for every craving. We do apologize about the issues you encountered with getting your parking validated. Totally disappointed by this Brunch. The didnt even decorate the chairs as they did years ago. You definitely feel like youre in Hollywood when at Sheraton Universal Hollywood. What are some restaurants close to Hilton Los Angeles / Universal City? A 2016 renovation of the lobby created a bright and modern space, with light cascading in through multi-floor windows. However, if you are a Marriott Bonvoy member it may be best to book directly through Marriott.com. Take your pick from our wide variety of casual dining venues. We apologize for the negative experience with the temperature of the food. Keep up-to-date with work at any time in the 24-hour business center. Wish there was a bar at the, hotel definitely going back felt like I was at home. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. Best bar ever, Jose and Victor are amazing! This is unlikely of our restaurant and staff. We appreciate your feedback as we continue to review our pricing accordingly. It is a good place to eat! We are sorry to hear you did not enjoy your visit. The on-site coffee shop is open daily from 6 to 10:30 a.m. and serves Starbucks coffee drinks, as well as snacks and pastries. Thank you for taking the time to review your visit. Cafe Sierra at Hilton Universal CityResponded on February 13, 2023Francis, Cafe Sierra at Hilton Universal CityResponded on February 28, 2023Rosario, We appreciate your feedback as we continue to review our pricing accordingly. There was also a wonderful gentleman who stayed with our bags while we checked in and then brought them up to our rooms. Noli bellman hands down awesome customer service friendly kind and great sense of humor. Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. Food was excellent and server victor great and super attentive with my 80 year old folks and to my family so glad we relaxed at lobby bar, Great for visiting universal studios ! The, The upper-middle-range Sportsmen's Lodge and Hotel drips with style and design features that combine old and new Hollywood, with 190 sleek rooms loaded with colorful details. Caesar Salad $17. Free shuttle every 15 mins. We appreciate your kind words and look forward to serving you in the future!