Does that make sense? What could be more relaxing than a San Diego roundtrip cruise to the Mexican Riviera? Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. Echo sounders for measuring the depth of water. All mail is subject to local postal office procedures and rates in the port mailed. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. endstream endobj startxref Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. Fees incurred as a result of cancellation cannot be applied to future bookings. To order Greenhouse Spa products online, visti www.timetospa.com. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Air/Sea representatives are available 24 hours a day, 7 days a week and 365 days a year. Yes, youll find a range of experiences to suit the interests and activity levels of everyone in your family. When does the crew appreciation The final amount billed may take up to 24-hours following disembarkation. For more information, or to sign up go to www.maketraveleasier.com/Holland or call 18778470045 to speak to one of our customer service representatives. I am interested in the 74 day Grand South America and Antarctica Voyage cruise. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. A We will not charge document reissue fees for Express Docs. A You will need to enter your name, a valid email address and a password. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Applications also may be faxed to 206-905-8952 or 800-355-3021 or submitted to the Ship Inventory department in person by the employee. When difficulties arose, 99% of the parents either settled things immediately or removed the child from the situation (like the showroom or dining room). These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. You must have a Holland America Line account to complete your purchase. Q Can I print out my Express Docs without completing the Online Check-in? A Express Docs are provided for all cruise products, including Land+Sea Journeys. Book your next Holland America Line cruise while on board and you will receive up to $400 per person shipboard credit, good for your next Holland America Line cruise. Click Done when youre finished.). As our restart protocols continue to evolve, we have lifted the moratorium on oxygen concentrators and peritoneal dialysis effective immediately. Queen-size bed: Vista suite, Signature Suite1, King-size bed: Signature Suite1, Neptune Suite, Pinnacle Suite, Sofa/Murphy bed for one extra guest2: Signature Suite, Neptune Suite1, Sofa/Murphy bed for two extra guests2: Signature Suite1, Pinnacle Suite, Spacious verandah: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Floor-to-ceiling glass doors: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Large sitting area: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Whirlpool bath: Vista Suite1, Signature Suite1, Neptune Suite, Pinnacle Suite, Complimentary mimosa with in-suite breakfast: Neptune Suite, Pinnacle Suite, Complimentary laundry, pressing and dry cleaning: Neptune Suite, Pinnacle Suite, Welcome glass of sparkling wine at dinner on embarkation day: Neptune Suite, Pinnacle Suite, Premium in-room dining breakfast menu: Neptune Suite, Pinnacle Suite, Premium bathrobes: Neptune Suite, Pinnacle Suite, Exclusive tote bag: Neptune Suite, Pinnacle Suite, Suite Amenities and Complimentary Services, Binoculars for use during your voyage: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, Fresh flowers:Neptune Suite, Pinnacle Suite, Choice of firm, medium or soft pillows: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, No-host mini-bar: Vista Suite, Signature Suite, Neptune Suite, Pinnacle Suite, In-suite coffee/espresso machine: Neptune Suite, Pinnacle Suite, Bose SoundLink Mini Bluetooth audio system: Neptune Suite, Pinnacle Suite, Cocktail party with the Neptune Lounge Concierge: Neptune Suite, Pinnacle Suite, Club Orange private dining venue: Neptune Suite1, Pinnacle Suite1, Breakfast in the Pinnacle Grill5: Neptune Suite1, Pinnacle Suite1, Priority check-in/disembarkation: Neptune Suite, Pinnacle Suite, Priority boarding for tendered ports: Neptune Suite, Pinnacle Suite, Priority dining and seating requests: Neptune Suite, Pinnacle Suite. Revel in spacious cruise ship rooms, breathe in expansive views and relax in easy elegance. Each participant also receives aKids Club t-shirt. Cruising is for everyone, and we welcome and cater to families with children. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. Fully Accessible 4.4k. There are further inspections conducted by many of the countries that our ships visit. Be sure to bring enough prescription medicine to last throughout your cruise, as it may not be available on board or in some of the countries visited. (See screen shots below). My cruise is in January 2023 and do I need to purchase by a certain date? Can you confirm my understanding? The best time to book your next cruise is while cruising with Holland America Line. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. It's entirely up to you. The past guest will earn a $50 future cruise credit for the referral and the friend or family member who made a new booking will earn a $50 onboard credit. Pack some orange clothing and/or accessories to wear for this special celebration! These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. Keep it with you at all times and remember to leave all medication in its original container. No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. To learn more about family cruises with Holland America Line here. We are not big drinkers, would lose money on that. Your stateroom keycard will be delivered to your stateroom. Refund issues must be dealt with solely between you and the service provider. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. Travel Partner Friends & Family Rate sales are commissionable. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Global Positioning Systems (GPS) to precisely locate our position on the sea. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Fully Accessible From time to time it may be necessary to re-accommodate booked Family & Friends and make them an offer to change their travel plans. Guests who have committed or been convicted of a crime may not be allowed into Canada. I read on Cruise Critic that an 18% gratuity is added to your account for each beverage ordered in the Have It All package. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Is the Have it all available for this cruise ? Payment and Changes to Bookings - Family and Friends may now call 888-207-3536 directly to make payment or any changes to their reservation. The IMO, through its many assemblies, committees, boards and administrative offices, sets international standards that all passenger and cargo ships must comply with. All rates are in USD. Share your form with others. In order to serve the spiritual needs of our guests, we provide the following services. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. A On https://www.hollandamerica.com/, go to the Check-in link and start the CHECK-IN AND BOARDING PASS process (see below). Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Air rates are for e-tickets, per person and include flight taxes and fees. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Can I add Have it All to an existing reservation? When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. In case of emergency, Holland America will assist in filling prescriptions. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. With our onboard gifts and shipboard credits, you can let someone special know how much you care. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Contact your Travel Advisor or call our support line at 1-800-628-4771. Seattle, WA 98119. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. Q What are the benefits of having Express Docs? In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Looking for Holland America Line cruises? Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Service starts at only $29.95 for 1 bag and $39.95 for 2! However, in the absence of any of the documentation listed above, U.S. citizens can present a government issued photo ID, along with proof of citizenship (an original or copy of his or her government issued birth certificate, a Consular report of Birth Abroad, or a Certificate of Naturalization). Plus, Nieuw Statendam and Koningsdam feature family staterooms with beds for five and an extra bathroom. Surf (most popular): $24.99. Plus, inviting new customers will get you a referral discount. You are also welcome, however, to bring your own oxygen and/or oxygen equipment from your home. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. During these drills, the firefighting teams practice implementing plans that have been developed to provide guidance for fighting fires in the different parts of a ship. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. Please do not use a credit card or phone card; your on-board account will be billed in addition to the cost of the phone card or charges to your credit card. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. (Remember that checked baggage might not be accessible at all times.) Click the Remove All Website Data button to delete all cookies currently stored by Safari. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. From outside the U.S. access 1-732-335-3278. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Schedule changes can occur at any time and may affect your flights. upgrade using one of the links below, or call an agent at 888-737-9266. Holland America offers interline discounts on select sailings to ID90 Travel customers who are currently employed full-time with a domestic or international commercial passenger airline, to flight crew employees of Federal Express and United Parcel Service . Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. Be sure to bring a sufficient supply of medication and transport it in the original container. Up To 30% Off Base Rates With 10% Donated To Susan G. Komen can only be enjoyed when shopping on carnival.com. Tickets are nonrefundable. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. All guests are required to disembark the ship at this time. Shirts/cover-ups and footwear are always required indoors. Free printable luggage tags are available at the Online Check-In start page. In this video, health experts offer helpful information on getting the right immunizations for safe and healthy travel. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Employees that do not have internet access may find the latest offers and application as follows: Crew Center is not associated with any Cruise Line, and we are not recruiting agency for crew or hiring partner. Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard. We have already booked have it all cruise in 2020 for 31 day Panama /South America line 2022 ,will we get the new terms of 300 dollars per person for shore excursions 3 special meals and wifi. For CIBTvisas contact information visit Visa Service Provider. For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. These audits include both total ship and focused audits. To learn more about Holiday Cruises with Holland America Line click here. Visit the boutiques and galleries of Puerto Vallarta. The per person, per cruise deposit requirement will be advised at time of booking. We recommend requesting a portable crib at booking or by contacting Ship Services at (800) 541-1576. What can I do to get them printed? Dean Holland, 34, was riding Headingley in the Leading Teams 3YO Maiden Plate (1000m) at Donald about 1.30pm on Monday when his horse Headingley ducked sharply and fell as the field neared the . We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. Important: Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Yes, transfers, Cancellation Protection Plan (CPP) and Cancellation Protection Plan Platinum (CPPP) may be purchased. In addition, we offer transfers between select city center locations and Holland America ships in Amsterdam, Barcelona, London, Rotterdam, Rome and Sydney, as well as between airport and hotel in Anchorage and Fairbanks. %%EOF A Holland America Line has gone voucherless for most services. I also like a port wine with my dinner (dessert) does Holland America carry any Ports or fortified wine? Keep these items close at hand in your purse or jacket pocket. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. Please remember that many other countries have a similar policy when going ashore and you will be subject to their currency allowances at the current exchange rate. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. For safety reasons hoverboards, drones, or similar devices/toysare not allowedon board our ship. %PDF-1.6 % Ambulatory Accessible For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. Unlimited additional Friends & Family cabins at the same price. The Explorations Caf, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone. Q How do I select only the pages I want to print in Internet Explorer? The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. Link to comment Share on other sites. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. Fully Accessible A: Dressy attire is appropriate. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Travel Partner Friends & Family Rate program is available to be booked through call center or any trade booking channel. All onboard purchases and services are charged to your account by using your stateroom keycard. You may access Express Docs online 24/7 at your convenience, approximately 45 days prior to departure. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. Yes, we offer supervised, age-appropriate games, sports and activities on board for kids and tweens while teens can enjoy an exclusive venue and special events. With Bags VIP luggage delivery service, you can skip baggage claim and head directly to your ship upon arrival. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. This is a review of benefits for Shipboard US employees. Guests are always responsible for meals and items of a personal nature. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. Itineraries in this range include the Mexican Riviera, the California Coast, and even an Alaskan whale watching cruise. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Other health-related information can be found on the CDC Travelers' Health page. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. Suites SA7085, B8101 and staterooms K11049, VB11038, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport.